Refer-a-Friend Frequently Asked Questions
How much cashback do I get?
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For every eligible purchase, you receive 20% cashback of the entire order your friend makes (either using your link and/or code)
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Your code can be used unlimited times by the same individual.
What’s the difference between my referral link and code?
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Using ONLY your referral link - unlocks cashback but not 10% off for your friend.
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Using ONLY your discount code - unlocks both cashback and 10% off
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Using BOTH your referral link and code - unlocks both cashback and 10% off. PLUS, clicks can be tracked for 30 days (if your friend decides to purchase within 30 days from the same browser they first opened your referral link, you still get the cashback!)
Why have I not received the cashback even when both of us have completed the criteria?
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Your friend must order via your unique referral link or code. Note: the last referrer link clicked by your friend will be attributed to the bonus.
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You are advised to review the pending transaction to see if it has been cancelled, exchanged, or refunded.
Why has my friend not received 10% off?
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Your friend must enter your discount code at checkout to unlock 10% off. Simply clicking on your referral link will only activate your cashback, but not the discount
What types of purchases are valid for the Refer-a-Friend Program?
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All online purchases made through our store - WitchCoffee.com are eligible for the Refer-a-Friend program
Is there a minimum spend amount required in 1 single transaction?
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No! All purchases, from taster packs to full packs, are eligible for both cashback and 10% off.
When & how will the referral bonus be tracked and confirmed?
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Refer-a-Friend program cashback starts to be tracked at the time when:
1) your friend clicks on your link, or
2) your friend enters your discount code at checkout.
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If you’re the referrer, your cashback will be credited to your Go Affiliate Pro account only when your friend has made a purchase, either using your link or code
Is there a minimum amount required for cash out?
You can cash out via the Go Affiliate Pro app once you have reached AUD $50.
Please contact our friendly team at Witch Coffee if you require any further assistance.
Support @ WitchCoffee.com
Witch Coffee Refer-a-Friend Program Terms & Conditions
1. Eligibility
To participate in the Witch Coffee Refer-a-Friend Program, users must meet the eligibility requirements and agree to these terms and conditions. Participants must be of legal age to partake in the program. The referred friend must be a new customer who has not previously made a purchase at WitchCoffee.com.
2. Qualified Referral
A "qualified referral" refers to a new customer referred by a referrer who successfully completes a purchase at WitchCoffee.com using the referrer’s unique referral link or discount code. The purchase must not be cancelled, refunded, or exchanged.
3. Referral Rewards
The referrer will receive a cashback reward equivalent to 20% of the total value of the referred friend's purchase.
The referred friend will receive a 10% discount on their purchase when they use the provided discount code at checkout.
Both the discount and cashback are only applicable when the referral link or discount code is used as per the program guidelines.
4. Redemption of Rewards
Referral rewards will be credited to the referrer’s Go Affiliate Pro account. Referrers can request a cash out once their rewards balance reaches at least AUD $50.
5. Program Limitations
Rewards are not transferable and cannot be exchanged for cash except as provided in these terms.
A referral reward can be claimed multiple times per referred customer. Self-referrals or referring members of the same household are not eligible for the program.
The use of the referral link and code must comply with the intended spirit of the program. Fraudulent or unethical use of the referral program may result in disqualification and cancellation of all rewards.
Witch Coffee reserves the right, in its sole and absolute discretion, to amend, modify, or terminate the Refer-a-Friend Program at any time without prior notice.